10:30 a.m.

12:00 p.m.

The Self-Fulfilling Prophecy of Other Perceptions that Impact Retention

Jean Sampson and Linda Hoffman

10:30 a.m.

12:00 p.m.

Reframe, Renew and Rebound: The Three R's of Learning and Living in Turbulent Times

Jim Mullins

10:30 a.m.

12:00 p.m.

How are "U" as a "Q"? Essential Elements of the ISP Process

Catherine Hayes and Robert Kifowit

10:30 a.m.

12:00 p.m.

Guidelines for Effective Behavior Intervention Plans

Erica Pozzie

10:30 a.m.

12:00 p.m.

Management Ethics and the Impact on Clinical Outcomes (for the Cognitively Challenged)

Harold Graham

10:30 a.m.

12:00 p.m.

Mentoring Culture

Ryan O'Neal, Denise Graves and Syrita Edney

1:45 p.m.

3:15 p.m.

QMRP On-Line Certification Program

Mary Mercer, Sally Ritchey, Holly Janczak and Art Dykstra

1:45 p.m.

3:15 p.m.

Networks of Service: Engaging and Supporting Providers to Advance Statewide Services

Georgia Winson

1:45 p.m.

3:15 p.m.

Changing Times: Trends in Residential Options

Mark Wiesel

1:45 p.m.

3:15 p.m.

Serving Individuals Dually Diagnosed with an Intellectual Disability and a Mental Illness: From Chaos to Calm

Kim Shontz and Jenny Cohen

1:45 p.m.

3:15 p.m.

Dignity and Quality of Life - It's Not Just for the Well-Behaved

Josh Pritchard and Melissa Nosik

3:30 p.m.

4:30 p.m.

Will Work for Bones - Putting Your Dog to Work with Animal-Assisted Therapy

Cyndie Kieffer

3:30 p.m.

4:30 p.m.

Conversion to Community-Based Services: Best Practices

Dori Leslie and Don Brunette

3:30 p.m.

4:30 p.m.

QMRP Services: Strategies for Increased Coordination

Catherine Hayes and Robert Kifowit

3:30 p.m.

4:30 p.m.

Electronic Documentation: Save Time, Improve Quality of Care, and Focus on Individual Centered Care

Dustin Eubanks and Jamie Terry

3:30 p.m.

4:30 p.m.

Grass Roots Advocacy - You Can Do It

Deb Koop and Michelle Wilmot

3:30 p.m.

4:30 p.m.

Recognizing Your Expertise: Communicating with Confidence

Kwaku Agyeman and Brian Doy