NAQ: A Place to Learn, Connect & Share 

Congratulations to our Spotlight Award Winner!

Abigail Pena Sureda - November 2021

Abigail Pena Sureda, IDD Services Coordinator I (SCI), was nominated by Arnold Ferguson:

Abigail is an example of excellence and commitment, with a long list of success stories to share. Abigail has always gone above and beyond to support the needs of individuals in Safety Net as well as in her previous role in the Home and Community Based Services Program. Abigail has been with the agency since 2016 and she has not lost her drive or determination in what she does and who she does it for when it comes to meeting the needs of our IDD community. She has created a positive impact on the lives of individuals, who would otherwise have limited to no access to resources due to barriers such as communication, technological, language, and immigration status, etc.,. Currently she is the only Spanish speaking SCI in the Safety Net program and has a greater and more complicated caseload then the rest of the team.

Abigail has made a difference in the lives of many, as she helps them navigate through systems that many do not understand.   She helped a family who struggled for months trying to get the right educational supports for their son.  Not understanding her rights and her son’s rights, her son struggled emotionally and academically.   Abigail worked with the school and a parent advocate to find the right supports.  Today, he is a success story doing well in school and happily riding the school bus. 

Abigail is a person that finds it difficult to say "No" or conform to someone saying "it is impossible". She is a true team player and morale builder as she often brings in home made baked goods to sweeten all of our difficult workloads. Abigail is punctual with her tasks/meetings and timely in all her documentation. Abigail is often the tester for all our new equipment and software as well as with implementation of new processes and/or forms. Abigail also has been the lead for providing the Community First Choice services to her eligible clients as well as assisting her peers in how to complete the enrollment as well as assisting her supervisor with the upcoming renewals for the entire team. But the most significant support that exceeds the QIDP role is her willingness to open and enroll new individuals as she trains new staff and maintain her current caseload.  

 NAQ is sure we are not alone in thanking Abigail for all of her hard work and dedication.

 Do you know a QIDP or case manager that consistently goes above and beyond – someone who deserves a little extra recognition for a job well done? If so, please nominate them for NAQs Spotlight Award - an honor given each month to an exceptional disability professional.  

Nominate Now!
View Past Spotlight Award Winners



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