NAQ: A Place to Learn, Connect & Share 

Congratulations to our Spotlight Award Winner!


Jonathan Smith - May 2021

Jonathan Smith, a Facilitator with Harbor Supported Living Services, was nominated by Rebecca Donofrio.

Jon has repeatedly impacted the lives of the people he supports and assists. He has always been not only reliable, but eager and available to do his every day responsibilities as a Facilitator. Just a few weeks ago, Jon was planning to travel to Lake Tahoe with one of the people he supports and he extended the invitation to others in our agency. In the end, three people and their support staff went on a weekend trip to beautiful Lake Tahoe. They stayed in cabins on the beach, went on a cruise of the lake, and listened to live music in Heavenly Village (ski center in the winter). Jon never has to be asked to think about people's quality of life he just always DOES! He is a person who seeks out important resources and he searches for activities that people genuinely want to do.

He has exceeded expectations always for all the reasons stated above and many more. He has helped people on very fixed incomes save money to buy various items that may need or want. He accomplishes this with a high amount of respect for the person and their individual needs, gifts, and abilities. The quality of training that he provides to staff is thorough, respectful and very intuitive to the needs of the person hiring those staff. He is always person-centered and person directed. He reminds everyone around him, if we ever lose sight of those values in even a small way, "But what about...” which is often what he says to reorient the person he is interacting with in a staff training mode.

We so appreciate Jon and his smile and positive instincts regarding the life quality for ALL people. He is a social justice advocate.

 NAQ would like to sincerely thank Jonathan for consistently exceeding expectations and enriching the lives of the people he serves! Your efforts at providing exceptional services have not gone unnoticed.



Do you know a QIDP or case manager that consistently goes above and beyond – someone who deserves a little extra recognition for a job well done? If so, please nominate them for NAQs Spotlight Award - an honor given each month to an exceptional disability professional.  

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View Past Spotlight Award Winners



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A New Plan

A New Plan renews the promise of person-centered planning with powerful research-based positive psychology skills and tools. Authors Dykstra & Dykstra build on the foundation of historical contributions to advance their 10 Principles of Person-Centered Planning. They reflect on the reasons people don’t plan and stress the importance of addressing personal outcomes. A New Plan introduces the role of the Champion in the life of a person who has disabilities and includes a new implementation framework, along with the specific action steps needed to enable a person to flourish and live their best life possible.

The authors stress the importance of cultivating a positive organizational culture. The book includes the Organizational Inventory of Person-Centeredness that allows readers and providers to assess their person-centered efforts and find areas to address for continuous improvement.


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Food for Thought:

If we hope to go anywhere or develop ourselves in any way, we can only step from where we are standing. If we don't really know where we are standing... We may only go in circles...

Quote by Jon-Kabat Zinn